Last updated: 14 July 2026
This policy explains how Pickleball Labs handles your information. Pickleball Labs is a brand of Pickld Pty Ltd (ABN 88 698 807 082). This website is a brand and information site: purchases happen on pickld.com.au, which is hosted by Shopify and governed by Pickld's privacy practices.
Who we are
Pickleball Labs, a brand of Pickld Pty Ltd (ABN 88 698 807 082), Sydney, New South Wales, Australia. Contact: hello@pickleballlabs.com.au.
What we collect
On this site we collect very little. If you email us, we receive your name, email address and whatever you include. If you use analytics-enabled pages, we may collect standard device and usage information such as your browser, approximate location and how you navigate the site. When you buy, your order and payment details are collected by Pickld through Shopify, not by this site.
How we use it
- To reply to you and provide support.
- To understand how the site is used and improve it.
- To send you updates only if you have asked us to, with an easy opt-out in every message.
- To meet legal obligations and protect against fraud or misuse.
How we share it
We share information only where needed: with Pickld and Shopify to complete and fulfil your orders, with service providers who help us run the site and email, and where required by law. We do not sell your personal information.
Cookies and analytics
We keep tracking light. Any analytics we use is to measure traffic and improve the site, not to build advertising profiles on this domain.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or opt out of marketing at any time. Email hello@pickleballlabs.com.au and we will action it in a reasonable time.
Retention and security
We keep information only as long as we need it, and take reasonable steps to protect it. No method of transmission is perfectly secure, so please avoid sending sensitive information by email.
Changes and contact
We may update this policy from time to time and will post the revised version here. Questions? Email hello@pickleballlabs.com.au.